DataCard select series Guia do Utilizador descarregar pdf (Página 62)

52 Troubleshooting

116: Magstripe not available

Theprinterdoesnothaveamagneticstripeoption.Thecardwillbecanceled.

Removemagne

ticstripedatafromthecardoruseaprinterthathasamagnetic

stripeoptioninstalled.

PresstheU

SERbuttonontheprinterorclick

OKinthemessagebox.

HINTS&TIPS

Toremovemagneticstripedata,youoryour

systemadministratormayneedto:

• Clearacheckboxinthecardproduction

application.

• ChangethefontfromMagTrackXXPS

CardPrintertoaprintablefontsuchasArial,Verdana,orCalibri.Referto

“MagstripeFormats”inyourprinter’sInstallationandAdministrator’sGuide.

117: Reader not available

Theprinterdoesnotsupportthe

personalizationbeingrequestedforthecard.

Thecardwillbecanceled.

Changethecarddatatomatchtheprinter’s

optionsandsettingsorprinttoaprinterthat

isconfiguredtosupportthepersonalization

beingrequested.

PresstheU

SERbuttonontheprinterorclick

OKinthemessagebox.

HINTS&TIPS

Toremovethereaderrequest,youoryoursystemadministratormayneedto

clearacheckboxinthecardproductionapplication.

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DataCard select series Guia do Utilizador Página 62