DataCard CD Series Guia do Utilizador

Datacard® SD/CD™ Series Card PrinterUser’s GuideJune 2012Part No. 527248-001, Rev A

2 Introduction

SD/CD Series Card Printers User’s Guide 3Chapter 2: About the PrinterAbout the SD and CD Series Card PrintersThecardprinterappliesimages,text,an

4 About the PrinterPrinter Components      Printer information labelManual advance Securi

SD/CD Series Card Printers User’s Guide 5 Printer With Input Hopper

6 About the PrinterPrinter With Duplex OptionInside a Printer With a Duplex Option

SD/CD Series Card Printers User’s Guide 7 System LabelTheprinterconfigurationlabelonthesideofthecoverarmshowsthecomponentsinstalled.It

8 About the Printer

SD/CD Series Card Printers User’s Guide 9Chapter 3: Using the SystemThissectionprovidesinformationonhowacardtravelsthroughtheprinter,thep

10 Using the System2. Capturedevices,suchas:• AdigitalcameraconnectedtothePCtotakephotosforIDbadgesandothercards.• Asignature

SD/CD Series Card Printers User’s Guide 11 LCD PanelTheLCDpanelshowstheprinter’smenusanddisplaysprintermessagesorconditions.Referto“Res

iiNoticePlease do not attempt to operate or repair this equipment without adequate training. Any use, operation, or repair you perform that is not in

12 Using the System• Toshowwhethertheprinte r isready,busyprinting,ornotavailable:Off Printer is off.

SD/CD Series Card Printers User’s Guide 13 Card LightThecardlightindicatesthestatusofcardsintheprinter.Off Cards are okay.

14 Using the SystemRetrieve the Printer IP AddressTheprintercandisplaythenetworkIPaddressituseswhenconnectedtothenetwork.Italsodispl

SD/CD Series Card Printers User’s Guide 15 8. PressthedownarrowkeytoscrolltoExitonline2.9. PressENTER repeatedlyuntilReadydisplayson

16 Using the SystemLoad and Replace SuppliesTopreparetheprintertoprintcardsyouloadblankcardstockintotheinputhopper(optional),andloa

SD/CD Series Card Printers User’s Guide 17 Loading the Print RibbonLoadtheprintribbonwhenyouinstalltheprinterandwhentheribbonrunsout.1.

18 Using the SystemLoading the Cleaning SleeveLoadanewcleaningsleevewitheachnewrollofprintribbon.Theprintershipswiththecleaningrolle

SD/CD Series Card Printers User’s Guide 19Chapter 4: System MaintenanceClean the PrinterTheprinterperformsbestwhenitiscleanedonaregularbasi

20 System MaintenanceClean the PrintheadCleantheprintheadwhen:• Theprintheadisreplaced.• Thereareunprintedlinesonthefinishedcard.This

SD/CD Series Card Printers User’s Guide 21 7. Printasamplecardtoverifythequalityofprinting.Referto“PrintaTestCard”onpa ge15formor

iii Revision LogDatacard® SD/CD™ Series Card Printer User’s GuideRevision Date Description of ChangesA June, 2012 First release of this document.

22 System MaintenanceRun a Cleaning CardRunaprintercleaningcardtocleandebrisfromtheinsideoftheprinter.Thecleaningcardcanremovemost

SD/CD Series Card Printers User’s Guide 23 B. Placethecleaningcardintheinputhopperorinthemanualfeed.C. PresstheUSERbuttontoresumeor

24 System Maintenance

SD/CD Series Card Printers User’s Guide 25Chapter 5: TroubleshootingCard AppearanceCardappearanceproblemscanbecausedbymanydifferentfactors.

26 TroubleshootingPrinting includes unexpected dataProblem Probable Cause SolutionText intended for the magnetic stripe printed on the card.The text

SD/CD Series Card Printers User’s Guide 27 The printing is too lightProblem Probable Cause SolutionPhotos look faded. The image capture system needs a

28 TroubleshootingMagnetic StripeTobegintroubleshootingamagneticstripeproblem,firstprintamagneticstripesamplecardfromthedriver.Refer

SD/CD Series Card Printers User’s Guide 29 Card JamThecarddidnotreachthepositionforthenextaction,suchasprintingorejectingthecard.1.

30 TroubleshootingMessages and ConditionsWhentheprintercannotprocessthecardsent,itissuesacondition.TheLCDpanelonthefrontpanelshows

SD/CD Series Card Printers User’s Guide 31 • IfthereismorethanonecardprinterinstalledonthePC,messagesaredisplayedoneatatime.Theti

iv

32 TroubleshootingRespond to MessagesYoucanrespondtoprintermessagesusingtheprinterfrontpanelbuttonsor,ifyoursystemusestheXPSCardP

SD/CD Series Card Printers User’s Guide 33 102: Card not in positionThecarddidnotreachthepositionforthenextaction,suchasprintingoreject

34 Troubleshooting105: Magstripe data errorTheprinterencodeddataonthecardbutcouldnotverifyallofthewrittendata.Toprintthecardagain:

SD/CD Series Card Printers User’s Guide 35 107: Magstripe read data errorTheprintercouldnotreadthemagneticstripedataonthecard.Toreadthe

36 Troubleshooting109: Print ribbon problemTheprintribbonisnotmovingproperly.Tofixtheribbon:1. Opentheprinterandremovetheribboncartr

SD/CD Series Card Printers User’s Guide 37 111: Card not pickedTheprinterdidnotpickacard.Toloadcardsinprinterswithaninputhopper:1. Op

38 Troubleshooting112: Card hopper emptyTheprinterdoesnotdetectcardsintheinputhopper.1. Opentheinputhopper.2. Insertcardsintheinput

SD/CD Series Card Printers User’s Guide 39 114: Cover opened during job Theprintercovermustbeclosedtoprint.1. Closethecover.2. Pushdownon

40 TroubleshootingB. Requestservice.• Ifno,theprinterdoesnothaveamagneticstripeoption.Toprintthecardwithoutmagneticstripeencodi

SD/CD Series Card Printers User’s Guide 41 118: Print ribbon type problem Theprintercannotusetheribboninstalled.PresstheUSERbuttononthepri

v ContentsChapter 1: Introduction ____________________________________________________________ 1About this Manual_____________________________________

42 Troubleshooting• Ifthismessageoccursoften,askyoursystemadministratortosetthebuttonsensitivitytoalowervalue.121: Print ribbon not

SD/CD Series Card Printers User’s Guide 43 • Donottouchthecardsurfacetobeprinted.• Handlecardsbytheiredges.• Weargloves.2. PresstheUS

44 Troubleshooting152: Insert new card side 2 upThenewcardmustbeinsertedwiththebackofthecard(side2)facingup.Toinsertanewcardwith

SD/CD Series Card Printers User’s Guide 45 170: Insert new card side 1 upThecardrequiresyoutoinsertanewcardintotheprinterwiththefrontof

46 Troubleshooting172: Insert cleaning cardThismessagedisplayswhenyourunacleaningcard.Fordetails,referto“RunaCleaningCard”onpa ge2

SD/CD Series Card Printers User’s Guide 47Chapter 6: Supplies and PartsThissectionincludes cardspecificationsandinformationoncardhandlingand

48 Supplies and PartsPre-Punched Cards Thecardscanhaveapunchedareawithin1inch(25mm)oftheleftedge,asthecardsareloadedintheprinte

SD/CD Series Card Printers User’s Guide 49 Card HandlingTheseguidelinesapplytounprintedcards.• Anydebrisorparticlesonanunprintedcard’ssu

50 Supplies and PartsSuppliesPrint RibbonPrintribbonkitsareavailablefromyourdealer.Kitsincludeaprintribbon,acleaningcard,andareplac

SD/CD Series Card Printers User’s Guide 51 Print Ribbon Storage Guidelines• Storeprintribbonintheoriginalpackageuntilyouloaditintheprint

vi Messages on the Printer LCD _______________________________________________ 30Messages from the XPS Card Printer Driver on the PC _________________

52 Supplies and PartsPower Supply, Cables, and CordsPower SupplyThepowersupplyisratedat100‐240VAC,50‐60Hzandusesupto3amps.Itisself‐a

SD/CD Series Card Printers User’s Guide 53 • Australianpowercord• UnitedKingdompowercord• Danishpowercord• Indianpowercord• Israelipowe

54 Supplies and PartsReplacement PartsThefollowingprinterreplacementpartsareavailable.Printhead CartridgeTheprinterhasareplaceableprinthea

SD/CD Series Card Printers User’s Guide 55Chapter 7: Legal and CompliancePleasenoteandheedtheWARNINGandCAUTIONlabelsthathavebeenplacedon

56 Legal and ComplianceThisprinterconformstoClassAofEN55022andtoEN301489‐5.Operationofthisequipmentinaresidentialenviro nmentma

SD/CD Series Card Printers User’s Guide 57 SafetyAllDatacardbrandproductsarebuilttostrictsafetyandreliability specificationsinaccordance

58 Legal and ComplianceAcknowledgmentsPolaroidandPolaroid&PixelaretrademarksofPLRIPHoldings,LLC,usedunderlicense.Allothertradema

SD/CD Series Card Printers User’s Guide 59 ofliability,whetherincontract,strictliability,ortort(includingnegligenceorotherwise)arisingin

60 Legal and Compliance

vii Card Handling_________________________________________________________ 49Card Storage __________________________________________________________ 4

viii

SD/CD Series Card Printers User’s Guide 1Chapter 1: IntroductionAbout this ManualThismanualprovidesuserinformationfortheSDandCDSeriesCardP