DataCard CD Series Guia do Utilizador descarregar pdf (Página 50)

42 Troubleshooting

• Ifthismessageoccursoften,askyoursystemadministratortosetthebutton

sensitivitytoalowervalue.

121: Print ribbon not identified

Theribbondataisdamaged.

1. Ifneeded,installasupportedribbon.

2. PresstheUSERbuttonontheprinterorclickRetryin

theMessagebox.

Whentheprinterrecognizesthatasupportedribbonisinstalled,allenhanced

productfeaturesareenabledandsuccessfulcardprintingcanbegin.

HINTS&TIPS

•

Askyourdealerorauthorizedresellerforareplacement.

• Useri bbondesignedforthisprinterbrandandmodel.

122: Magstripe format problem

Themagneticstripedatasentdoesnotmatchtheformat

setintheprinter.

Tosolvethemagneticstripeformatproblem:

1. PresstheUSERbuttonontheprinterorclickOK(or

Cancelthecard)intheMessageboxtocleartheerror.

2. Askthesystemadministratortoverifythatthecar d,thedata,andtheprinter

settingsarecompatible.Makesurethatalldataforthecardisavailable.

3. Sendthecardtoprintagain.

123: Insert new card side 1 up

Thecardrequiresyoutoinsertanewcard

intotheprinterwiththefrontofthecard

(side1)facingup.

Toinsertanewcardwithside1up:

1. Insertthecardwithside1upinthe

manualfeedslotoftheprinter.Make

suretousethecorrecttypeofnewcardforthisjob.Referto“CardHandling”

intheSD/CD™SeriesCardPrinterInstallationandAdministrator’sGuide.

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DataCard CD Series Guia do Utilizador Página 50